Shipping policy

We ship worldwide – shipping costs are calculated when you select your delivery country at the checkout. Shipping charges include packaging and handling costs, and are based on the dimensions and price of your artwork. You will see several options for shipping and the cost of these outlined alongside them at the checkout. Please select your preferred shipping option and the cost will be added to your cart. For information on shipping large pieces of art please check our FAQs.

 

Please note that US customers are classed as separate shipping zone as of July 1st 2020 and as such the cost of shipping items to the USA is now more expensive than any other destination. Our shipping costs are based on Royal Mail prices and as such are subject to change dependent on the stipulations with Royal Mail and USPS.

 

UK Domestic orders will arrive within 2 weeks. International orders please allow 3-4 weeks but please note that this can take up to 6-8 at. busier times of the year such as Hannukah and Christmas. We are not responsible for delays in customs or due to the busy-ness of the postal services. Please use your tracking number to follow your parcel on it’s journey to you and note that you can sign up for updates via Royal Mail website to receive tracking updates to your email.

Customers are responsible for any customs charges, if applicable. We are not responsible for any customs charges or duty fees. Please contact your local customs office prior to purchase for more details on duties, taxes and fees according to your countries regulations. 

Custom artworks, such as commissions, are shipped either via Royal Mail or will be shipped using a specialist courier. These pieces are professionally packaged by my courier and shipped via FedEx or UPS tracked and signed for. All large pieces must be insured for shipping which must be covered by the buyer.

 We do not recommend booking on shipping of a large artwork with your own courier service. 

 

Delayed Post

While postal delays are rare, please take into account that there are busier times of year, such as Christmas, where your order may take longer than expected. Please check your tracking number to follow where your parcel is in its journey to you.

Please note that parcels can take up to 6 weeks to clear customs at certain times of the year. Until they clear customs they are technically not "delivered" to the country they are shipping too. Once they clear customs they are officially part of that countries postal service and tracking will resume as normal.

Should you have any concerns, please get in touch and we will endeavour to help as best we can within our power to do so.

 

For any other enquiries regarding postage delays or information specific to your order, please get in touch.